Frequently asked Questions

What’s with the low pricing?

Some say the cheapest option isn’t always the best value. What they may have failed to understand is that our email software is an app that uses Celexsa’s sophisticated email infrastructure built over the years to serve its own large-scale customer base.

Will you update the email software?

Yes of course! We add new features every month. We’re using the software as well and will continually make it better and better. We also get constant feedback from the client and try to add new features or improvements.

Can I have multiple accounts?

Yes, definitely you can. Get in touch with our sales team to know more. You could manage multiple brands and products from one account itself. And also, you can send multiple campaigns at the same time. You could manage all these with a single account itself.

Is this a hosted service?

Yes. Our Email Software is a hosted application that runs on our dedicated server. It also uses multiple SMTP servers for the purpose of sending emails. We can also use your email server for sending your email campaigns, specifically.

What are the requirements?

You do not have to invest in any software or hardware. Both are taken care of us. Just log into the software using your browser and start sending emails in a few minutes.

Is the campaign easy to setup?

Yes. Just follow our guide to get up and running. You can get in touch with our sales team who will help you to kick start your first email campaign.

What’s the email sending limit?

Once signed up for one of our Email Software packages, you can send emails that are limited based on the package you have purchased.

Are there any help videos?

Yes. We have created simple demo videos on how to use the software. You can view the demo videos from the help section.

Tip to Reach Customers Inbox & Avoid Getting Into Spam Folder

Check this blog article on how to test your email messages for spam content. Avoiding spammy messages would ensure that your email safely reaches a customer’s inbox.